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# citrix-netscalers
Slackbot
12/23/2020, 8:05 PMThis message was deleted.
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Mike Streetz (O_P)
12/23/2020, 8:34 PMhow is the gateway sending through the user domain?
Mike Streetz (O_P)
12/23/2020, 8:34 PMif storefront isn’t picking that up properly it’ll fail
Mike Streetz (O_P)
12/23/2020, 8:37 PMthat 403 forbidden is usually a certificate issue though
c
CitrixGruzel
12/23/2020, 8:40 PMi found that on the external store delivery controllers from the trusted domains have an entry. i think that cause the error
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