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# citrix-vad
s
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l
DPI scaling???
s
Good idea. He was on a surface laptop and probably went to a desktop or vise vesa. Let me check.
l
I'll put money on it in this case ;-)
s
User states they frequently see it when remoting from laptop to desktop via RDP. Then open an ICA session inside RDP. However, apparently they see it when the laptop and RDP is not involved.
l
Hhhmmm interesting , definitely looks like dpi scaling. May be worth change client receiver behaviour to match server DPI.
s
use native resolution setting?
l
Give it a try and see what you see. To be honest I think DPI scaling is a bit of a mess. Is scaling is default but I think in your case maybe the single hop/double hop scenario or maybe not. It's worth working through the combinations in this article though.
s
Yea I'll try it out. Thanks!
l
No worries Steve. No problems.
r
Leee is right on, We have this issue all the time.
I fought this so much I gave my helpdesk this
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I could set it with a Workspace GPO, But its really for vendors
s
Thanks Ray!
l
Nice one Ray.
r
No prob. You guys help me out alot. Atleast i can do.
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