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# citrix-vad
s
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r
Make sure it didnt removed the Remote desktop users, or
For RDP, meaning not using the ICA brokering side. You have to add the users into the Direct access users"Members in this group are granted the right to logon remotely directly without a brokered connection"
s
Its wierd non of our VDas have anyone in that group, Maybe we are not using Citrix profile management
It is intermittent
Almost like a kerberos issue
or some genious security software is messing with the login
r
Direct access group is apart of the VDA install
I dont think its related to UPM