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# citrix-vads
Slackbot
07/16/2020, 2:14 AMThis message was deleted.
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Ray Davis
07/16/2020, 2:18 AMLooks like i have to tell it to load the audio services.
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Cory Zaner
07/16/2020, 2:22 AMHave to add it to the new edge too.
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Kasper Johansen
07/16/2020, 5:33 AMIt has something to do with the Audio sandbox feature, which for some reason doesn't work in a remote session.
The issue is both with ICA/HDX and RDP/RemoteFX, so it's not a Citrix related issue.
Kasper Johansen
07/16/2020, 5:33 AMYou can also configure it via GPO 🙂
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Ray Davis
07/16/2020, 2:27 PMAhh ok guys, Thanks for that. Going to update the GPO
Ray Davis
07/16/2020, 2:37 PMI know we have strange sound issues when you Citrix XD or XA. Sometimes sounds works then its doesnt.
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