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# citrix-vads
Slackbot
02/22/2022, 3:14 PMThis message was deleted.
k
Kasper Johansen
02/22/2022, 3:49 PMYes, I have seen that in a customer setup
Kasper Johansen
02/22/2022, 3:52 PMWe didn't solve the issue, but we noticed the issue with VDA 2009 and later, not older so I suspect something has happened with the changes to the Virtual Channel allow list:
https://www.citrix.com/blogs/2021/10/14/virtual-channel-allow-list-now-enabled-by-default/
The customer had 10 webcams and didn't need the 4K resolution, so they acquired other webcams
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Eddy
02/22/2022, 4:40 PMDepending on my research the issue startet for some guys since CVAD 2103.
But so far no solution known.
I also do not need 4k.
But this cam is now is in use. Would be a shame when I have to buy a new cam.
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