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It's poorly the normal behaviour with a Smartcard auth (fas) and azure ad

Sorry just to clarify there's no way to get SSO working when using FAS?

At the moment. No sry bro. I have a ticket at ms

That's unfortunate. Any tips on improving the experience in the absence of SSO?

If this is a published desktop, you could try locking the desktop then unlocking. That should give you a PRT. Not a great workaround, but it might help.

do you have ADFS?