World of EUC

Evening John, have you checked this out? <https://support.citrix.com/article/CTX138738>

Ta lee i have that pdf and used it in past ill check it out to see if there is anything relevant i thought it was an advanced deleivery controller setting on the store or advanced store setting on storefront... The settings bypass duration and communication timeout ring a bell but not 100% sure

It's defo communication timeout and retries if I remember rightly. I think this is where I got it from in the past too.

you need to tap into the advanced settings on the store, rather than the timeout settings for the controllers <https://docs.citrix.com/en-us/storefront/current-release/configure-manage-stores/advanced-store-settings.html>

Communication TImeout/Connection Timeout/Health-Check Polling - those combined with the bypass timeouts give you some decent controls around how failure states are controlled