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# _generals
Slackbot
05/31/2021, 6:48 AMThis message was deleted.
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rajneesh saraswat
05/31/2021, 7:01 AMI can see showDesktopViewer =True in web config file.
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Nick Panaccio
05/31/2021, 11:57 AMYou talking about this one? I see it in all of my devices running 2105.
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rajneesh saraswat
05/31/2021, 1:33 PMYes about this one and I can see this in local network but not from external network there is no change in NS but we upgraded storefront from 7.15 to 1912.
rajneesh saraswat
05/31/2021, 1:37 PMCan see different folder like company, componyweb, gateway and few more in c:\inetpub\wweroot and there we have web.config in all folders with haveing value showDesktopViewer=true except company when if we put true there then url gives cannot complete the request
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Chai
06/01/2021, 5:30 AMThe value for ShowDesktopViewer should be On, not True.
Check this out: https://support.citrix.com/article/CTX133788
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rajneesh saraswat
06/01/2021, 11:03 AMGot it