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# _generals
Slackbot
06/20/2021, 2:56 PMThis message was deleted.
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Cory Zaner
06/21/2021, 1:46 AMYes check to see if the wms group token is missing from the config on the client. We had an issue where Dell in there stupid wisdom created a setting under a service called WMS Token, if it’s blank then it wipes the token. You have to put the group token on the confit and wipe the device
Cory Zaner
06/21/2021, 1:47 AMThere is no fix as of yet
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Paul Brown
06/21/2021, 12:52 PMFFS. Really? I saw that setting had appeared under advanced and asked about it. Got crickets from the tech I was on phone with. So, if I understand correctly I have to put the same token info as the actual config in that location?
Paul Brown
06/21/2021, 2:57 PM@Cory Zaner confirmed this work around works. Thank you. Have escalated the issue to support.
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Cory Zaner
06/21/2021, 3:57 PMYea broke our stuff sensor we have a different groups. What a pain!
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Paul Brown
06/21/2021, 3:58 PMAll my devices are remote. fml.
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