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# _generals
Slackbot
06/30/2021, 5:51 PMThis message was deleted.
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Mike Streetz (O_P)
06/30/2021, 5:52 PMTeams support is the absolute worst
Mike Streetz (O_P)
06/30/2021, 5:52 PMI had a ticket open for like 6 months on why the 32bit machine wide installer prompts you to download the 64 bit per user installer
Mike Streetz (O_P)
06/30/2021, 5:52 PMnobody could tell me
Mike Streetz (O_P)
06/30/2021, 5:52 PMthen they closed it saying it’s a known issue
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James Rankin
06/30/2021, 5:53 PMI've sent them a barbed email - which in British terms means "slightly abrupt"
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Mike Streetz (O_P)
06/30/2021, 5:54 PMgood luck, it’ll never make it past the guys in the call centers in my experience
Mike Streetz (O_P)
06/30/2021, 5:55 PMeven with premier support
Mike Streetz (O_P)
06/30/2021, 5:55 PMthey just never route it to anyone who actually works on the teams code
Mike Streetz (O_P)
06/30/2021, 5:55 PMor if they do, it comes back with some bullshit like “we meant to do it that way”
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Tim Riegler
06/30/2021, 7:38 PMYou could try seeing about contacting this guy - he's an old co-worker of mine, and was a PM for Teams. https://www.linkedin.com/in/aspoc?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BXcwu%2BgVqReCXgqPAfc4FYg%3D%3D 🤷♂️
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Dennis Hirsch
07/01/2021, 12:37 PMThe case I raised regarding the same problem is open since 13/04/21 without any progress. They send me an email once a week telling me I have to set DisableFallback to 1. I gave up.