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# _generals
Slackbot
09/09/2021, 1:45 AMThis message was deleted.
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Musklor
09/09/2021, 12:26 PMThe last SSU is installed?
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Andrew Gresbach
09/09/2021, 12:29 PMas far as i know yes.....do you know that KB and i can make sure?
Andrew Gresbach
09/09/2021, 12:29 PMkb5005260 i believe, right? if so then yup definitely have that
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Ryan Gallier
09/09/2021, 2:17 PMI've seen this exact thing. Please let me know if you figure it out....
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Andrew Gresbach
09/09/2021, 2:18 PMthat you can deselect IE11 but not re-enable? i'll let you know what comes from it. i got an email from my microsoft ticket that they have a team dedicated to that that should be able to help me (i'm still pessimistic but i'll let ya know how it goes 🙂
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Ryan Gallier
09/09/2021, 5:31 PMi have 2 systems doing this exact thing. Will not finish updates... even after upgrading successfully to two feature releases
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Andrew Gresbach
09/09/2021, 5:32 PMDo you have the internet explorer 11 feature enabled too by chance?
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Ryan Gallier
09/09/2021, 5:41 PMI will confirm for you
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Andrew Gresbach
09/09/2021, 5:43 PMCool thanks. I'm our experience at least that's the issue and de selecting that lets me install the CUs. But I'm not and to re enable it again ( working through a support ticket on that)
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Ryan Gallier
09/09/2021, 6:45 PMThe one i checked does NOT have Internet Explorer 11 feature enabled
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Andrew Gresbach
09/09/2021, 6:47 PMwell damn maybe different issue then. at least so far in my tests that seems to be the kicker for us. do you have the chromium edge installed? we did that last fall already to replace the old crappy edge and i know some of the later patches were making moves to force that
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Ryan Gallier
09/09/2021, 6:49 PMyes edgium is installed for sure.
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Andrew Gresbach
09/10/2021, 2:55 AMcool yup that 5260 ssu pre-req (if you dont have the may patch) i knew about and do have that so must be something else in our environment. i did notice on our developer image i dont seem to have the issue so something in our other image....just no idea what. here's the patches i have on there though.
Andrew Gresbach
09/14/2021, 12:41 AMi believe i found the culprit for us here with this issue.....turns out it was our Fslogix hiding rule for WinSCP that was causing the issue....i think we used the automatic scanning option for that and it pulled in a whole mess load of registry keys (one problematic one specifically HKLM\SOFTWARE\Classes\ftp) which was conflicting w/ the IE 11 feature which caused CU's to crash when they were being applied. I just started uninstalling a bunch of 3rd party apps on a whim and narrowed it to Fslogix and then further by adding just 1 rule at a time so already had the idea of the issue and lined up w/ the MS tech who was seeing access violations in our cbs.log for HKLM\SOFTWARE\Classes\ftp. so far just removing that rule i'm working again!
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Ryan Gallier
09/14/2021, 12:49 PMVery nice. Sadly for me, I do not have FSLogix in this environment.
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Andrew Gresbach
09/14/2021, 12:49 PMahh dang sorry! i had a feeling our situation was looking more and more unique
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Ryan Gallier
09/14/2021, 1:17 PMlooking that way, no worries. Glad you got yours working
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Andrew Gresbach
09/14/2021, 2:08 PMgood luck! feel free to reach out if w/ any roadblocks you are still hitting.....who knows if i found anything that might be helpful. i tried so many different things on this one w/ different levels of success
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