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Having same reports, the status.cloud.com is not real-time

There is a thread on the outage here https://worldofeuc.slack.com/archives/CKJADBQM6

Following citrix-cloud channel now, thanks for that

Not on Citrix Cloud yet, but considering moving there. Sales tells me there are mitigations in place such that issues with the cloud service don't affect users. Is that true? What really happens, real world, when issues like this occur? Thanks!

Unless those mitigations are netscalers (that your sales guy will happily quote you) some internal storefront servers, and a standby URL, when they have an outage such as this one you have to sit, wait, and point your exec team at the status page....

Thanks for the feedback Paul.