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# _generals
Slackbot
04/12/2022, 11:49 AMThis message was deleted.
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Nick Panaccio
04/12/2022, 11:51 AMConversely, I never saw this issue on my own ESXi 7.0 box. This is a first for me.
Nick Panaccio
04/12/2022, 12:05 PMlol, this is just weird now. If I add a USB Controller via Remote Console, then remove it, mouse functionality is restored.
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Osiris Amanpour
04/12/2022, 12:22 PMthe mysteries of computer science
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Nick Panaccio
04/12/2022, 12:23 PMWell, I still need to find a resolution. I shouldn't have to do this each time.
Nick Panaccio
04/12/2022, 12:25 PMHmm, I should try upgrading VMware Tools. I have no idea why the hell 11.3 is being installed by default.
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Osiris Amanpour
04/12/2022, 12:25 PMProbably that
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Nick Panaccio
04/12/2022, 12:49 PMSurprisingly, that was not it. Still an issue.
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Nick Casagrande
04/12/2022, 1:03 PMi thought you always needed a usb controller for that to work.
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Nick Panaccio
04/12/2022, 1:04 PMIt has a USB xHCI Controller already. I just added a standard USB Controller after restoring the snapshot. I'm not sure that it's needed, but maybe it reinitializes the mouse or something, and that's what's fixing it.
Nick Panaccio
04/12/2022, 1:04 PMI did try adding the controller, taking a new snapshot and restoring, but no dice.
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Bill Pennie
04/12/2022, 1:58 PM@Nick Panaccio you aren't alone. I see it too. Although, I stopped troubleshooting it real quick and just give my guests an extra reboot after reverting.
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Nick Panaccio
04/12/2022, 2:41 PMDamnit, I don't want to have to do that constantly.
Nick Panaccio
04/12/2022, 2:56 PMI'm not a VMware guy, but I've tried everything that I can think of at this point. Multiple VMware tools builds, multiple Remote Console tools builds, etc.
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