Hello,
For approximately one week, we have been experiencing an issue with the voice transcription feature in the Copilot application.
The issue is observed on our Citrix VDA Windows Server 2022 environments.
Environment Details
Citrix CVAD
Citrix CVAD 2402 CU4
VDA Version: 2402.0.4100.4597
Citrix WEM
Console Version: 2607.1.100.1
Agent Version: 2511
Error Message
"Microphone access required. If you're using a browser, try selecting the icon to the left of the URL to unlock voice features."
This issue was not present previously and appears to have started recently.
Has anyone already encountered this behavior or identified a possible cause and/or resolution?
Thank you in advance for your help.
Kind regards,