Citrix Workspace App 2607 HF1 - Disconnection Hel...
# citrix-workspaceapp
j
Citrix Workspace App 2607 HF1 - Disconnection Hello all ! I have a customer who has updated the Workspace App to the version 2607 HF1. Since this update, he notices that users have a lot of reconnexion with Session Reliablity. We use the CVAD 2402 CU3. Anyone experience the same issue ?
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a
Judging by the silence, it seems no one is using 2607 yet, and everyone is waiting for CU1. I recommend contacting Citrix Support first to ask if others have reported this issue. A fix might already be available.
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m
Given that even 2507 is EOM now I think a lot more people will be moving to it soon.
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d
@Julien Destombes can your customer provide logs from an end point device where these reconnection are happnening?
a
Just share support ticket number with Darius for β€œproper” escalation to product team πŸ₯³πŸ˜‰
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j
Here the case number Case#101943905
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So if I understand correctly, this is a general issue observed with the CWA 2607 ?
m
Darius is the Product Manager for CWA if that wasn't clear
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