trying to get AoT setup and having problems with the certificate for the cloud connector appliance. Just gives me a generic error message. I've exported the cert in pem format as required, i have separated the cert and private key so as to paste them into each field. message is 'Field "key" has invalid data'. We use Venafi to generate certificates https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations/connector-appliance.html#replace-server-certificate

what key algo does venafi use? RSA or ec/ecdsa, could be our old friend hidden characters if RSA in the end connector appliances are stripped down/cousins of netscalers Error: "Invalid Certificate" When Installing SSL Certificate on ADC Appliance

rsa

follow the KB to import/reexport it, common issue with key issuers. We run into this w/ GoDaddy

idk - did the same dang thing again and it went through. lol