Anyone have experience with a SaaS app (e.g., SalesForce) "freezing" inside a Citrix session? Users of course think it's Citrix itself, but after looking into it, we're seeing that only the SaaS app itself is "freezing", meaning the whole app interface doesn't respond to mouse clicks or keyboard entries for a couple of minutes or more...

Salesforce classic or Salesforce lightning ? there is loads of known issues with salesforce (lightning) and poor performance on multi user systems

Thanks John, appreciate the feedback.

https://www.linkedin.com/pulse/salesforce-lightning-citrix-chris-barker/ and https://medium.com/salesforce-architects/optimizing-lightning-performance-on-citrix-virtual-apps-and-desktops-850c8c965736