Hello, we are experiencing connection interruption...
# citrix-workspaceappc
Christian Jöns
11/05/2025, 12:01 PMHello, we are experiencing connection interruptions and connection errors with some users of the Workspace App 2508 for Windows. Can anyone else confirm this?
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Jeff Riechers
11/05/2025, 2:14 PMYes, people have seen this. I don't have connection issues, but I do have clipboard issues frequently with reconnected session. Have you updated to 2508.10?
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Christian Jöns
11/05/2025, 8:41 PMYes. 2508.10.36
Christian Jöns
11/06/2025, 9:39 AMOkay, we're having a lot of problems with the Workspace app 2508 at a customer's site. During an existing Citrix session, the window simply closes without freezing or a countdown. When trying to reconnect, it only works after the second or third attempt.
Fallback to 2503 fixed the issue...
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Ashish Goyal
11/06/2025, 3:15 PMCan you share some verbose logs from CWA ?
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Darius Shafie
11/06/2025, 3:23 PM@Jeff Riechers @Christian Jöns as Ashish mentioned, would it be possible to provide verbose logging from systems that are effected. I'd like to have this looked into.
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cst
11/18/2025, 10:33 AMWe also have many problems with the latest 2508.10 some freezes for more than 20s, clipboard issue happening randomly. A ticket is opened at Support for a couple weeks but nothing found yet on their side
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Darius Shafie
11/18/2025, 5:59 PM@cst can you DM with ticket number?
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