- When migrating an OnPrem Gateway URL to Cloud Ga...
# citrix-cloudc
Corey Tracey
11/03/2025, 4:47 PM• When migrating an OnPrem Gateway URL to Cloud Gateway Services using the Add your own domain option, how do you managed this timeline: After configuring the Citrix-managed certificate or adding your own, you will be ready to provision. This process can take up to 24 hours. Your domain will be ready for use once provisioning is complete. Do you coordinate a 24 hour change window with customers and just wait it out?
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Mike Streetz (O_P)
11/03/2025, 5:09 PMit hasn't taken more than 15 minutes when I've done it
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Mike Streetz (O_P)
11/03/2025, 5:10 PMif you use their cert you are at the mercy of waiting for their systems though
Mike Streetz (O_P)
11/03/2025, 5:10 PMit's normally quick