New Citrix Workspace App 2508 for Mac does not allow to install Cisco Webex VDI plugin. Verified 2508 is running on the Mac:

One more reason to test Tech Previews… 😉 🤷🏻‍♂️

Sure, this is just a test aswell. Still going 25.05.10 in prod.

A bit too late… In Tech Preview, you can report issues directly to the product group instead of going through the standard, extremely time-consuming support process.

But is this problem Cisco er Citrix problem? Cisco plugin is not updated this month.

Check with latest version of Citrix Workspace App - maybe it’s compatibility issue…

Hi @Emil Malm Thank you for reporting the issue. We will look into the issue to determine the root cause. CC: @Sree Kalyan Peruri

@S Any news on this?

@Emil Malm Apologies, just got the wind of this. Let me understand the situation better • You installed the CWA first • Then you are installing the WebEx VDI plugin • But, the message in the screenshot still shows up asking you to install CWA when it's already there?

Correct

Can you try the following if you can 1. Try installing the Zoom plugin instead. See if it goes through. If it does, then it's the plugin not detecting that CWA is installed and we need to raise it with Cisco 2. Another thing that might be happening is the type of CWA that plugin is looking for is not the one that is installed. Let me know what happens and I can take it forward based on your inputs

This is OK with Webex Plugin from 45.10 🙂