Hello, We have a random issue on Win11 since Augus...
# citrix-workspaceapp
l
Hello, We have a random issue on Win11 since August with a lot of CWA versions (2402, 2503 …). After some time, Citrix Session is crashing. i mean, suddenly, Desktop or Apps are crashing and in local computer Windows logs, we have a Application Error linked with wfica32.exe. Issue is resolved after uninstalling August Microsoft Updates KB for Win11. Some of you have the same issue ?
s
Server 2025 Aug updates broke a couple apps for us. Haven't noticed anything on the citrix executable side tho.
m
What is the faulting module in the event log when wfica32.exe crashes?
w
Hello, The faulting module is C:\WINDOWS\SYSTEM32\ntdll.dll
m
I haven't encountered this one. It would be worth capturing verbose logs and opening a support case.
r
@lstod please open a support case for this
💯 1
l
My colleague opened a case at Citrix support. Thanks
👍 1
a
Any updates on this?
l
Not for now
👍 1
Hello, some updates. It seems to be a problem with ThinPrint. ThinPrint support confirmed they have a bug and they are working on a hotfix. We need to disable all printers in ThinPrint client and just let one or two printers.
👍 1
a
Thansk for sharing. Is it issue related to specific version of TP ?
l
We use TP v13 Client
but somes users are on v12 client
a
Both with the same issue ?
l
Yes