[Disclaimer: I work for Parallels].
Hey Jeremy, James' article is really good. a great balanced summary of the scenario for sure.
To add to that, I'd say the conversation is 2 things.
1.
it's all about the use case
2. it's about how your company is being treated
a bit more on each one.
1: yes, Parallels RAS uses RDP. it adds optimisations but it's there. AVD uses RDP too (RAS works with AVD just nicely BTW). The question an organistation needs to ask themselves is "do I need HDX or is an alternative OK for me" - if so Parallels RAS can genuinely save a lot of money compared to a typical Citrix renewal - I see it every week. If a customer NEEDS HDX and is happy to take the commercial decision to keep it then, that's what they need to do. But just bear in mind the next renewal will need to be paid "no matter what" -
But that is just one aspect. RAS is a single license which includes a whole bunch of things: MFA, Load Balancing, multi-cloud, dynamic printing, themes-based access, multi-tenancy, access to published local apps and physical desktops, unlimited reporting - and a whole load more. All from a single console. You should not base a decision based on the protocol alone. Try it out & see what you think - π
2. Some customers have been treated badly by Citrix from a relationship perspective. This has left many senior managers to state they are going to move away from Citrix "no matter what the cost" - not just to Parallels RAS but to other solutions too. Citrix do seem to be altering their stance to reduce this issue moving forwards, but I hear this kind of statement often.
Therefore I would say, actually walk it through. Work out what is a must have. Plan for a scenario where the current vendor needs to be replaced (from a strategy perspective this should be for all vendors - you should always have a plan B) and work out how that would be done. And at what cost.
I would definitely try and avoid a conversation where your starting position is "we want to keep this technology - how do we do it"
It should be "we want to do the best thing for our company - is that going to be the same decision we have made in the past, or does it need to change"
To add. a little to what your assumptions are Devin - there are a number of optimisations for variable bandwidth. RAS has policy settings to auto-detect network quality and adjust the performance options based on that. So, I'd say try it out & make your own mind up.