Since updating to Citrix Workspace App (CWA) version 2503.1 (or 2503.2), we've been experiencing noticeable input lag when using certain applications on a secondary monitor within a VDI session. The issue manifests as delayed text input — keystrokes appear with a visible delay in some programs. However, when moving the same application window to the primary monitor, the input behaves normally, without any lag. This behavior has been observed regardless of GPU usage — it occurs both with and without hardware acceleration enabled. We’ve reviewed the release notes for CWA 2503.10 but didn’t find any reference to this issue being addressed. Has anyone else in the community encountered this problem? Would be interested to hear if there are any known workarounds or if it's already been logged with Citrix support.

Yes, a customer has exactly the same issues, no idea yet…

I know why - upgrade your Intel GPU drivers 😉 • Symptoms: Visual artifacts, image distortions, screen flickering, and delays in application rendering in Citrix Workspace App 2503. • Cause: Issue lies with the older Intel Graphics drivers versions 30.x and 31.x • Impact: These issues can manifest as visual artefacts or black boxes appearing within the Citrix session. • Solution: Update to the latest Intel GPU driver version (e.g., 32.X) or newer. https://support.citrix.com/external/article?articleUrl=CTX693295-graphical-issues-with-citrix-workspace-app-2503-and-intel-gpus https://www.linkedin.com/pulse/importance-up-to-date-gpu-drivers-citrix-environments-artur-ogloza-sio8f

Please update your Intel GPU drivers to driver branch 32.x. This should resolve the issue.