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Has anyone had issues with copy/paste (inside vda)...
# citrix-workspaceapp
l
Has anyone had issues with copy/paste (inside vda) after updating to workspace app 2503?
j
Yes. Did you install the . releases? Also if you have drag and drop enabled that can cause issues.
l
Some clients auto updated but I've been getting reports of copy/paste not working. We've had drag and drop enabled for some time but I've never seen this occur with an update.
negative on the fixes, may just try to roll back to ltsr
j
This is affecting us as well. For us, seems to affect edge/chrome address bar and Excel. Firefox seems to work ok.
j
No issues here; 2503.2 to Chrome in a W11 23H2 with VDA 2411
j
For us, it affects our older 1912 vda based workloads. I don't think it affects any others.
m
Yes - have a lot of users experiencing issues with copy/paste on Workspace 2503.1 VDA version 2402 CU2
s
We have CWA 2405 and we are impacted by copy/paste issues as well. VDA 2411 and 2503.
a
What’s affected VDA version - any 2203 LTSR CUx ?
v
I’ve seen it on 2203 desktop and server VDA. Went to 2402 CU2 VDA in both instances.
j
CWA 2405 definitely had clipboard issues, went through a number of tickets on that. Fix for those clipboard issues were fixed in 2407 • You might notice that the first copy operation fails, requiring you to copy twice during the ICA session when using Citrix Workspace app for Windows version 2405.10. This issue occurs when the Client clipboard write allowed formats policy is configured with Restrict client clipboard write. This issue occurs on the Citrix Workspace app for Windows version 2405.10. [CVADHELP-26224]
Looks like there is a known issue documented for 1912 w/ 2503.2 • Copying files directly from an open VDA session running version 1912 to another VDA session using the clipboard might fail. However, copying file(s) from newer VDA versions to older versions (such as 1912) is not impacted. As a workaround, copy the file from the 1912 VDA to the client first, then from the client to the target VDA session. It is recommended to upgrade from the 1912 LTSR VDA, which reached End of Life (EOL), to a supported VDA version. [HDX-88057]
v
Today’s example for me was triggered by CWA 2403 install on the client. Excel copy paste in the VDI was impacted. VDA was 2203 updated to 2402 cu2. All good.
j
I have had it happen on my machine here, and when it crashes once it crashes across all my Citrix sessions I am connected to, regardless of the VDA version. But closing out all my Citrix sessions and reconnecting seems to fix it.
e
Good morning folks, we are aware of clipboard issues with CWA for Windows 2503 and the team is actively working on the fixes. For now, please use the latest CWA 2503.2 release or downgrade to an earlier build like CWA 2411.
j
I am on 2503.2 and am seeing it still. Reboots on the end point seems to help, until it comes up again.
e
Fixes are expected to be included in 2503.10
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a
What’s expected delivery date ?
s
from .2 to .10? that's a lot of bugs fixed 😄
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g
these go to 11
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a
@Eltjo van Gulik Are the bugs that Citrix is already aware of but hasn’t released a fix for yet documented, and is this information publicly available?
e
@Arthur, no.
a
@Eltjo van Gulik This way, we — engineers and administrators — waste a lot of time dealing with issues that are new to us, while you (Citrix) are already aware of them and working on a fix. Wouldn’t it be possible to make this information publicly available in the documentation? It would save us a lot of time and frustration. There’s no reason to keep such information hidden.
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e
Good morning all, CWA 2503.10 EAR/preview is available: https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/ear.html
🎉 1
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