Since last week multiple customers are reporting e...
# citrix-workspaceapp
m
Since last week multiple customers are reporting errors with Workspace app 2409.10, 2503.1 and 2503.2. They all report the same: They can start the first pub app without issues and no second pub app afterwards. The symptoms are all the same: 1. After the launch pf the first pub app, the Workspace app tray symbol looks strange and has only two options left: Open and Close 2. An App Crash of receiver.exe in the eventlog (pictures attached). Can anybody help?
So far my troubleshooting shows, that the error stops when I uninstall the Microsoft .NET Desktop Runtime 9.0.5.
j
I was going to suggest to check if a DotNet updates didn't happen recently.
m
I think I can reproduce the issue, by switching between 9.0.4 and 9.0.5. Seems like only 9.0.5 is causing the issue in my tests.
n
Funny, I had crashes on my W10 box at home with the latest CWA... went away after uninstalling .NET Desktop Runtime 9.0.5, as well.
a
There is an issue with .NET Desktop Runtime 9.0.5 update ,current recommendation is to un-install it.
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n
That's what I ended up doing.
j
Good to know! thx. I'm fed up of issues, prob like all of us 🫠
m
Is there already a CTX article which I can present to the customers? EDIT: I can't find one.
a
Waiting for compatibility with .NET 9.0.5… 🤷🏻‍♂️ 😳
m
First day back in office after holiday. A co-worker of mine reported, that the issue does not happen with .NET Desktop Runtime 9.0.6. Can any one confirm these findings? ping @Ashish Goyal
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a
Solution expected in CWA 2503.10 currently in Technical Preview. I would advise to test it… Fix already available in Update to Citrix Workspace app for Windows 2402 CU3 Hotfix 1 (24.2.3001) Citrix Workspace app 2409.10 or higher might terminate unexpectedly after session launch if .NET Desktop Runtime 9.0.5 is installed, leaving only “Open” and “Exit” options in the system tray icon. For more information to resolve the issue, see the knowledge sharing article CTX693370. [RFWIN-38588]
m
I can confirm that the issue is not fixed by just installing .NET Desktop Runtime 9.0.6 combined with Workspace app 2503
a
Try 2503.10 Technical Preview
m
Will do.
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Installed and seems not to crash anymore.
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