Hello, I wrote a question on citrix community foru...
# citrix-wem
l
Hello, I wrote a question on citrix community forum but nobody approved the topic. Is this new ?
n
In the config set, under Advanced Settings\Agent settings, you could play around with the Refresh and Automatic refresh settings.
l
Tested but no better results.... 😞
j
Do you have the desktop cleanup setting configured? this one: Shortcut Deletion at Startup
l
No for deletion from desktop.
j
Is the desktop redirected?
l
No all in fslogix profile container.
j
Weird, I usually blame cache, but not sure I can justify the claim on this one
@Anthony Shi ^^
l
The cache is stored on C drive on MCS non persistant. VDA reboots all nights. We use delta disk, not write cache disk.
s
Do you use FSlogix or UPM?
l
Hello, we use FSLogix Profile Container.
s
other customer also reported similar issue. And here is the response: This policy could be the cause of the issue. Currently, it's set to 5 seconds. When we changed it to 1 second, the FSLogix profile didn’t load, and the user logged in with a new local profile, where the Start menu worked as expected. It appears this is related to FSLogix. That said, is there a way to delay the WEM agent client from launching after the user logs in? I tried setting the "Agent extra launch delay" to 60,000 ms, but that only affects the service. If we could delay the agent client from launching to give FSLogix time to load the profile, we might be able to mitigate the issue.
And you can try to enable the following settings. it will trigger automatic refresh. During the automatic refresh, it will process the actions again.
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l
thanks, we will see that and try