I have a problem with Citrix cloud wem backend and...
# citrix-wemd
Deyda
04/27/2025, 2:39 PMI have a problem with Citrix cloud wem backend and 2411 wem agent. Hide disks is not set in the wem console but he hide and lock the disks in user context. Anyone else see this behavior in Citrix cloud wem backend?
s
Sharp Guo
04/28/2025, 5:17 AMHave you checked the GPO setting in the AD?
d
Deyda
04/28/2025, 7:02 AMYep nothing is defined there...if i kill the wem agent and logon, I see directly the disks
Deyda
04/28/2025, 7:03 AMNothing is in the logs...
s
Sharp Guo
04/28/2025, 7:50 AMPlease help run the VUEMRSAV application to check the applied GP/actions.
Sharp Guo
04/28/2025, 7:52 AMyou can also collect the debug log and then we can investigate it. thanks! The WEM Health check tool can enable the debug log and collect all logs conveniently. https://docs.citrix.com/en-us/workspace-environment-management/service/reference/wem-health-check-tool.html#home-page