Hi, i use the NetScaler Console Service with Flexed /Pooled Licensing. The onboarding to the console of the HA pair works without any problems. We used the Built-in Agent. When we assign the license it only works on the primary. The secondary then goes back into grace period and the status of the license server is disconnected. If I do a failover, it reconnects and the other switches to Grace status. Firmware is 14.1 38.53. Is this a known issue? I follow this one https://www.ferroquesystems.com/resource/using-the-built-in-agent-to-license-netscalers-using-flexed-licensing/

Hi Christian I asked one of our NetScaler architects and he said you should be using an external NetScaler Console agent rather than the built-in agent when using the NetScaler console service.

Hi Rob, this is exactly what I would like to avoid, as the customer does not want to run x instances for NetScaler. I know that it works with the agent.

Doesn't sound like they have a choice

https://docs.netscaler.com/en-us/netscaler-console-service/getting-started/initiate-built-in-agent.html#configure-license-se[…]scaler-built-in-agent I've already one LSA in a other Site.

@Christian Jöns using the builtin agent worked for me and I was able to license both vpx instances. Can give you the exact build on monday.

@Balint Oberrauch that would be great. And they stay licensed no matter who is primary and secondary?

Yes. Using vs 14.xxxx

Could it be that it’s a network issue. Check the TCPdump on the one that’s active and working?

I have already checked this. There are no connection reports from the NSIP.

On the secondary?

Jep.