Jon Bucud
12/16/2024, 5:30 PMCitrix Analytics uses Neustar file-based geolocation services to provide geolocation data for incoming accesses. It has a public facing IP correction page which can be used to self-submit a correction request. Once a correction request is submitted, the request is reviewed by Neustar for accuracy and processed.
The GeoIP provider helps to show as accurate information as possible. Unfortunately, there might be cases where the GeoIP data is inaccurate due to the innate nature of GeoIP.
Jon Bucud
12/16/2024, 5:41 PMFor all Solutions powered by Neustar (TruValidate, TruContact and TruAudience) support requests _(Urgent/Outage or Non-Urgent Request)_*:*ipintel@transunion.com