Has anyone had an issue with getting Teams 2.0 presence working in a VDI environment on server 2019? We have had no issues with the "classic" version of Teams and have followed the steps in the link below https://learn.microsoft.com/en-us/microsoftteams/new-teams-vdi-requirements-deploy#outlook-presence-integration-wi[…]ew-teams-in-windows-server-2019 We have checked that the following registry entries are correct [HKEY_CURRENT_USER\Software\IM providers] "DefaultIMApp"="MsTeams" [HKEY_CURRENT_USER\Software\IM providers\MsTeams] "UpAndRunning"=dword:00000002 Register the new Teams as the chat app for Microsoft 365 is set in the Teams client. There is no issue with the Teams Outlook meeting addin or Teams generally we just cannot get any presence icons to display in Outlook, much the same as this https://answers.microsoft.com/en-us/msteams/forum/all/new-teams-vdi-precense-in-outlook-not-working/5efb7da4-e0df-44d8-aa28-6ee335530935

Check these settings too: [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\IM] "TurnOffPresenceIcon"=dword:00000000 "TurnOffPresenceIntegration"=dword:00000000 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\PersonaMenu] "Enabled"=dword:00000001 "EnablePresence"=dword:00000002

I believe we checked those as well and none of those keys existed at all.

Doesn’t hurt to try (test)it though being you need help.