A customer reported problems with screen flickerin...
# citrix-vad
a
A customer reported problems with screen flickering on a new Windows Server 2022 terminal server with the latest VDA installed. Unfortunately, we have never been able to see the problem live ourselves. The problem occurs 2-3 times a day and lasts for a few seconds. Happens with one or more screens. Graphics card drivers and workspace are up to date. Have any of you ever had this problem? Thanks
j
Does the endpoint have Intel drivers?
a
Yes, they have Intel drivers
j
If you have the drivers that work with Workspace app, it could be redraws inside the session. Is it flashing on everything on the system, or everything in the session.
a
It's only happening inside the Citrix Session on the new 2022 terminalserver. The problem did not occur on the old 2016 terminal server
j
2022 uses new video rendering engines, so this makes sense.
a
Okay, so it's a client-related problem, right? Graphics card or something like that?
m
Intel driver 32.0.101.5762 solved this problem for us
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