So I updated a (luckily pre-prod) NetScaler from 13.1.51.15 to 13.1.55.34, and after restart it has gone into a doom loop. It comes up for about four or five pings then goes offline, looks to be stuck in a reboot cycle. And to top things off it won't roll back to the restore point I created 😞 any top tips on how to get out of this mess?

Should probably watch the console to see whats failing during boot

Someone on Reddit also posted about it looping. Ugh. https://www.reddit.com/r/Citrix/s/DyeVgXInC2

it reaches a logon prompt then sets off into a reboot. Nothing displayed at all 😞

Thanks for this feedback ! Has someone upgraded without issue ? My customers are about to upgrade and i'm not confident.

TBF the main issue I had was that the restore point won't successfully roll back. A good backup would have saved me

Thanks I’m definitely making sure I have that. I’m not that confident since I have to go from 13.0 to 13.1

from what I've heard from the two customers who upgraded to 55.34, no issues, but good to know there might be some potential problems

No issues on this end except for the usual disk space to clean first, only did a few upgrades (8-10).

My lab upgraded from 13.0 to 13.1 just fine. 😄

Thanks all for your feedback 👍

We have upgraded several successfully, but have a few left. Any unsual config on the VPX? Or just standard stuff?