Does anyone have a solution for enabling screen capture (Snag IT or Print Screen) in Teams 2.1 and horizon Instant clones? at the moment it captures only a black screen. We have Teams optimization enabled and working, but users want to be able to capture the screen when in a training session. I read that this behavior is because the Teams is hosted on the host machine and when is attempting to capture is happening/capturing on the VDI. Looking at the settings in Teams there is no more option to disable GPU Acceleration like in the Classic Client. Any information is much appreciated.

I would think you'd need to disable optimization, or, perform the capture on the endpoint, and allow clipboard redirection from endpoint to session.

Like Brian said, this is working as designed. Optimization moves the video processing to the endpoint.