Is it possible to use CSP license from Citrix part...
# _general
a
Is it possible to use CSP license from Citrix partner without management services? Just pay for CSP license monthly (pay as you go)
r
It is up to the CSP. They can offer a "basic" package that provides just the licenses. But it is unlikely as CSP licensing requires the CSP to provide your first call for support. If you have a problem, you have to call the CSP who is supposed to troubleshoot first, then call Citrix. So, this usually requires some additional fees.
j
The customer cannot call Citrix support. It has to be run through the CSP partner.
Consider the fact that for CSG the actual customer is the CSP partner
r
Yep
j
I can make a Citrix csp specific channel if needed for more discussions. Let me know.
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r
If you do, just go ahead and add me.
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j
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