Hello, this morning we have an other issue (EU):
S...
# citrix-weml
lstod
05/30/2024, 9:05 AMHello, this morning we have an other issue (EU):
Someone else has the same problem with WEM Service ? Cloud Connector are working because citrix connexions are working but WEM is not working.. Thanks
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James Kindon
05/30/2024, 12:27 PMPlease use threads. I’ve deleted non threaded content.
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lstod
05/30/2024, 12:27 PMooops, I'm sorry.
j
James Kindon
05/30/2024, 12:28 PMAll good, threads are just a nicer way to engage and keep the channels clean
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lstod
05/30/2024, 12:29 PMOf course, I hadn't paid attention.
👍 1
lstod
05/30/2024, 12:30 PMSo for us, Citrix support does not find the problem...
When I was back from lunch, all agents were in green state in WEM Service console... We don't know what happens... 😞
lstod
05/31/2024, 7:21 AMIt seems that we have the problem again this morning... someone else had WEM Service agent offline problems ?
We see : System.ServiceModel.ServerTooBusyException: The request to create a reliable session has been refused by the RM Destination. Server 'http://localhost:9880/WEM/AgentCacheSyncProvider/service/' is too busy to process this request. Try again later. The channel could not be opened.
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Sharp Guo
06/04/2024, 6:27 AMhow about now? We upgraded the WEM cloud service to the latest release last week. If you'd like, please provide the customerID and we can check from the backend.
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lstod
06/04/2024, 6:32 AMHello, we had the problem for 2 days, but yesterday and this morning, everything seems good. I will send you in MP the customerID. Thanks
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