I am having an issue using User layers where MSFT ...
# citrix-app-layeringr
Ryan Chaney
04/08/2024, 4:27 PMI am having an issue using User layers where MSFT AppX packages are not launching. Has anyone else seen this? The error is "The data area passed to a system call is too small"
[11:19 AM] That example is trying to launch snipping tool
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Rob Zylowski
04/08/2024, 6:43 PMI asked and there are a small set of appx packages that we have seen this with but we have never been able to find the root cause to be able to fix the issue. AT this point you would need to find an alternative app to provide the same functionality because those wont work when app layering is enabled. But it sounds like you are saying no appx packages will work which i think would be a different problem unless you ran a script to disable them.
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Ryan Chaney
04/08/2024, 6:44 PMsome work. Paint for example works fine. It is mainly Calculator, snipping tool...
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Rob Zylowski
04/08/2024, 6:47 PMThese are the ones i know of
• Sticky notes
• Mixed Reality Viewer/portal
• Photo Viewer
• Video Editor
Rob Zylowski
04/08/2024, 7:23 PMEngineers have not generally seen the issue wiht Calc and the snipping tool but they say it could happen
Rob Zylowski
04/08/2024, 7:42 PMEngineering is recommending you try this. I would try the localized per user reset first
https://support.citrix.com/article/CTX250204/app-layering-how-to-reset-windows-10-store-apps-in-user-layer
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Ryan Chaney
04/09/2024, 11:43 AMThis is looking to be a different issue, as that had no effect. The search continues
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Rob Zylowski
04/09/2024, 12:24 PMCurious is it better w a new user layer?
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Ryan Chaney
04/09/2024, 12:28 PMPreviously it hasn't helped, but ill try again today as we have made a few changes and are doing some testing