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# citrix-netscaler
s
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m
Hi, what kind of authentication policies do you use? The old basic ones or the new advanced authentication policies? I have never seen this issue before but that would be my first guess.
j
Unfortunately its basic for now. I can try to change it and see what it does.
m
it just a guess, but RfWebUI is desigend for the new policies and X1 for the basic ones and the behaviour of the workspace client is quite diffrent regarding these policies.
j
doesn't sound strange though. Will give it a try. Keep you posted.
Hi @Marion I've tested the setup with advanced authentication policy and the rfwebui theme. Unfortunately it doesn't work. To be more detailed, it will nog work for handheld devices with the WA installed on it. Pretty high configured, so no much debugging is possible.