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# citrix-clouds
Slackbot
09/19/2023, 12:25 PMThis message was deleted.
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Justin Davis
09/19/2023, 12:27 PMNot here, I was able to get connected fine and haven't heard of any issues from other staff
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Nick Patel
09/19/2023, 12:32 PMstrange, calling support now
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Tom Berntsen
09/19/2023, 12:38 PMtried in incognto mode? just in case there is a cookie issue
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Nick Patel
09/19/2023, 12:44 PMyeah, tried three browsers and my phone, everyone is getting the error
Nick Patel
09/19/2023, 12:44 PMno system changes on our end, not using SAML auth
Nick Patel
09/19/2023, 12:46 PMso I go to our cloud URL, it tries to load the storefront URL which redirects back to the auth page usually, but it's now throwing this error
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Tom Berntsen
09/19/2023, 12:47 PMNo issues for me here in Norway atleast
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Nick Patel
09/19/2023, 12:49 PMour international tenant is loading fine
Nick Patel
09/19/2023, 1:11 PMCitrix support is so much fun.
I got transferred to the wrong "department" twice. The outsourced first level agent didn't put the correct information into the ticket and entered in some random garbage.
After 45 minutes on the phone, it starts loading fine and the support engineer said there was some service issue on their end.
😀 1