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Yea I get this at times, depending on the user setup. The link you sent was one of the many possibilities. does this happen for all or some?

For all

I don't know what all you setup. So I am going to post things that you may already checked. On the VDA/SF/FAS do you see the FAS listed in the registry? Assuming you used GPO to deploy it, but check here to make sure it knows. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\Authentication\UserCredentialService\Addresses

Did you syn all the required ad attributes as defined here? See the Active Directory Section https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-management/identity-access-management/saml-identity.html

@Ray Davis Policy is applied and I see the correct addresses in the registry location. I also see the correct certificates when using Get-FASUserCertificate on the FAS servers.

That's not using FAS so it takes your upn (name id) and logs you in wiht that. FAS kicks in when you open a resource. I woudl check the attributes

Ok, I will. Thanks 🙂

Curious if anything shows in SF at this point? The App logs?

Its workspace not storefront

Right, my fault

No worries but sine he is able to launch a reosurce the answer is yes