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# microsoft-365
s
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r
a
Thanks Rob. We should meet the requirements. We have 10zig 5810q, delivery controllers are 2203, VDA is 1912 (working on updating to 2203 now)
r
Make sure the teams version is correct
a
Sorry forgot to mention the people having the issue matched the version I had which worked(I'll double check that version tonight). I wasn't sure if the user having a 1912 VDA with 2203 controller had anything to do with it since my VDA is 2203
Revisiting this, I tested with a 10zig and screen sharing worked fine. Only difference is I was using a single monitor setup vs dual monitors that the people reporting the issue have. Would that make a difference for this?
g
I would heavily advise moving up your VDA version to the latest LTSR or CR where possible - the Teams optimization was enhanced a ton since 1912 and will limit how well it works. Same with the Workspace App - latest is your friend.
a
thanks for the tip! thats a great point! the Workspace app is the same in our tests (same image) but i am in the process of upgrading our VDAs to the latest LTSR so maybe thats the kicker
c
We are running 1912 LTSR CU6 VDAs with Dell/WYSE ThinOS devices. Not having issues with screen sharing.