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# microsoft-fslogixs
Slackbot
06/21/2023, 4:21 PMThis message was deleted.
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Jarian Gibson
06/21/2023, 5:08 PMSomething we can look at it. CC @James Kindon
Jarian Gibson
06/21/2023, 5:08 PMWould also be good to open support ticket and have them pull traces.
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Steve Noel
06/21/2023, 6:52 PMThought there was a specific nutanix files setting that should be disabled/enabled if cloud cache was being used. Was it continuous availability?
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Jarian Gibson
06/21/2023, 6:53 PMCC and CA don’t mix but this doesn’t sound like the issue
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Jarian Gibson
06/21/2023, 6:54 PMCould be something on the TLD side. Maybe change file tracking.
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Phillip Rhoudes
06/21/2023, 7:41 PMI have a ticket open with Microsoft, been tough to get our schedules to line up for them to take a look. Hoping that someone
@Steve Noel CA is disabled for the share. Are you referring to "restrict nonadmin access" for Files? If so it’s set to off.
@Jarian Gibson How do I go about changing file tracking?
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Oz Zy
06/21/2023, 9:41 PM@Jarian Gibson I think we are seeing the same with one of ours reported. I have to check
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James Kindon
06/22/2023, 12:33 AM@Phillip Rhoudes I will DM you shortly with some questions and we can get the ball rolling our side. Interesting timing as we have this scenario identified for advanced testing
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Phillip Rhoudes
06/22/2023, 2:32 AM@James Kindon Thank you, I will be on the look out for it.
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Benjamin Crill
06/23/2023, 3:08 PMFollowing as I've been working with them on this.
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Phillip Rhoudes
07/05/2023, 7:34 PMAnyone else having the same problem. @James Kindon provided a workaround, 1. Change your paths as follows (add the %username%_%sid% variable).
• type=smb,connectionString=\\PATH\%username%_%sid%
• type=smb,connectionString=\\PATH\FSProsper\%username%_%sid%
2. (OPTIONAL) Enable the FSLogix Setting NoProfileContaingFolder which is “No Profile Containing Folder” in the GPO Configuration Settings This will make it so that you don’t create a \\PATH\%username%_%sid%\%username%_%sid%\*.vhdx scenario and maintain a \\PATH\FSProd\%username%_%sid%\*.vhdx scenario. This is for consistency rather than functionality, as we are focused on the TLD being per user (the %username%_%sid% portion). This is what allows us to distribute load across multiple FSVMs. If you are happy with an extra folder in your path (extra depth) then you don’t have to enable this.
3. Set FlipFlopProfileDirectoryName back to Disabled in the GPO which is “Flip Flop Profile Directory Name” as it’s no longer relevant as we are creating the %username%_%sid% folder as the TLD Configuration Settings.