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# citrix-netscalers
Slackbot
03/16/2023, 1:18 PMThis message was deleted.
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Steve Noel
03/16/2023, 2:11 PMthe new vserver VIP is on the same netscaler and same network that the current one is on? id put my money on Firewall
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c4rm0
03/16/2023, 2:12 PMdid you configure the saml action using a idp metadata url or configured it manually? does unticking the import metadata populate the feilds such as redirect url / signout url if not pob FW
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John Gallacher
03/16/2023, 2:27 PMThanks lads, same network/subnet and its done manually.. the action that is.. I think its FW.. just waiting to hear bacl, thanks guys
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Steve Noel
03/16/2023, 2:40 PMtest-netconnection from the endpoint should show 'true'
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Henry Heres
03/16/2023, 3:23 PMhow is your routing? any pbr in place?
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John Gallacher
03/16/2023, 5:37 PMJust checked ... no PBR in place... they did say they will double check the rules.. thinking/hoping they have found an issue 🙂
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Henry Heres
03/16/2023, 5:40 PMOtherwise try MBF for shits and giggles
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John Gallacher
03/16/2023, 5:41 PMYeah, thats disabled at the mo:
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Leee Jeffries
03/16/2023, 5:50 PMWhat's the default route for the NS John? Does it head back to the firewall? Can you ping outside resources? Google DNS or something? It's almost definitely either bad Firewall config or routing.
Leee Jeffries
03/16/2023, 5:52 PMA quick packet capture will help you externally though, see if you get a reset or a timeout. Do a packet trace on the NS also and you should see you connection coming in. If you don't it's firewall. If you do but still nothing loads you have a routing issue.
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John Gallacher
03/17/2023, 9:08 AMNice one, thanks Lee.. I'll have a fresh look today brother! 🙂
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Leee Jeffries
03/17/2023, 9:27 AMLet me know if you want to jump on a call and have a nose together mate.
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John Gallacher
03/17/2023, 11:20 AMThanks Leee, 100% firewall.. Ive sent the admin screenshots from Wireshark showing this.. super obvious now, cheers bud
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Leee Jeffries
03/17/2023, 1:15 PMNo worries bud
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