Hi team, is it possible for the KPI Alert to disable email sending and just use webhooks ?

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Solution: Yes — KPI Monitor alerts can be configured to send notifications via webhook to your endpoint. The docs confirm webhook delivery for KPI alerts and describe registering a webhook + assigning it to KPI Monitor alerts. However, based on the official page text, I can confirm email is the default and webhooks are supported; I cannot find an explicit global “disable all KPI alert emails” switch in the documentation. So if your goal is “webhook-only,” you should validate this in your cluster settings/admin controls and alert subscription setup. If needed, route webhook events to Slack/SMS and avoid relying on email recipients. Suggestions: - Use webhook registration + assignment flow from the KPI webhook docs. - Test all notification types (threshold, scheduled, failure, delete, self-subscription) in your webhook receiver. - If you need strict webhook-only behavior org-wide, check with ThoughtSpot support/CSM for tenant-level notification controls, since that specific toggle is not clearly documented on the public page. Docs: - KPI webhooks overview and setup: https://developers.thoughtspot.com/docs/webhooks-kpi - Configure webhooks section: https://developers.thoughtspot.com/docs/webhooks-kpi#_configure_webhooks - Webhook examples (Slack forwarding): - https://github.com/thoughtspot/developer-examples/blob/main/starters/kpi-monitor/slack-webhook-typescript/README.md - https://github.com/thoughtspot/developer-examples/blob/main/starters/kpi-monitor/slack-webhook-python/README.md

@Florian N. above solution worked for you?

Hi @Swarnika , we have created a case to the support to disable sending email. We are waiting for an answer