sumith - hi team,while I'm currently posting ...
# dev-helps
sumith
02/20/2026, 1:51 PMhi team,
while I'm currently posting this payload:
{"username":"UAT_6974","secret_key":"c6b21648-6c0a-4523-9ec1-19ec1367faac","org_id":"428140828"}
to this endpoint: https://terramar.thoughtspot.cloud/api/rest/2.0/auth/token/full
I'm getting a 403 response. Any ideas?
j
Justin Mathew
02/22/2026, 7:38 AMhey @sumith ,
can u send the full error returned ?
cc: @Swarnika @Piyush
s
Swarnika
02/22/2026, 12:16 PM@sumith any reason why you are still using that endpoint? can you please try api/rest/2.0/auth/token/custom?
s
sumith
02/23/2026, 1:43 PMThank you for your message @User
I have tried that other endpoint but am still getting the same 403 response.
I am posting this payload:
{"username":"UAT_6974","secret_key":"c6b21648-6c0a-4523-9ec1-19ec1367faac","org_id":"428140828"}
to this endpoint:
https://terramar.thoughtspot.cloud/api/rest/2.0/auth/token/custom
ContentType and Accept properties on the request are both set to application/json
Is it firstly worth checking that that payload should return a 200 response? As in, that the parameters are valid?
s
Swarnika
02/23/2026, 4:17 PMCan you please cross-check if your secret key is valid?
Swarnika
02/23/2026, 4:21 PMsample payload:
curl -X POST \
--url 'https://champag*****-aws.thoughtspotstaging.cloud/api/rest/2.0/auth/token/custom' \
-H 'Accept: application/json' \
-H 'Content-Type: application/json' \
--data-raw '{
"username": "swarnika.gupta@thoughtspot.com",
"validity_time_in_sec": 300,
"persist_option": "REPLACE",
"auto_create": true,
"secret_key": "f8aa445b-5ff1-4a35-a58f-*********5"
}'
s
sumith
02/24/2026, 9:08 AMyes its a valid secret key
s
Swarnika
02/25/2026, 12:58 PMThen, for troubleshooting it further, we need the HAR file and other logs.