OKTA Dashboard SSO redirect issue
# helpj
Josh Rosen
08/11/2025, 9:11 PMHi team
What’s the correct way to configure Okta → ThoughtSpot so that when I click the ThoughtSpot app in my Okta dashboard, it takes me straight to my cluster URL instead of the generic ThoughtSpot OKTA page?
Right now, clicking my ThoughtSpot app in Okta sends me here:
https://identity.thoughtspotlogin.cloud/app/UserHome
…but if I manually paste my cluster URL in the browser, SSO works perfectly.
https://cdn.discordapp.com/attachments/1404572844133716159/1404572844683432097/OKTA_Troubleshooting.mp4?ex=689bade5&is=689a5c65&hm=e49d894beb5ac688815021b7c3d9254d272656a4c0fdeb0e08e328775786c456&
s
Swarnika
08/12/2025, 6:28 AMhttps://docs.thoughtspot.com/cloud/10.11.0.cl/connections-snowflake-okta-oauth
Can you try to get help from this doc?
j
Josh Rosen
08/12/2025, 5:07 PMHi Swarnika, this is not what we are looking to do. That documentation is for a snowflake connection, we are doing SSO
s
Swarnika
08/13/2025, 9:27 AMLet me check this with IAM team and return back
Swarnika
08/13/2025, 9:37 AMyou needs to add the cluster url as a part of their idp's relay state attribute
Swarnika
08/13/2025, 9:41 AMLet me know if you are not able to access this wiki page.
Swarnika
08/13/2025, 10:22 AMAfter clicking the tile, the ThoughtSpot login is successful. However, our Okta instance is unable to perform the redirection because the request lacks a defined landing destination. To resolve this ambiguity, providing a relay state from the customer's side would help guide the redirection appropriately.
j
Josh Rosen
08/14/2025, 6:57 PMThis worked! Thanks Swarnika