hello i need urgent help regarding my purchase of ...
# helpp
philip widjaya
09/17/2026, 9:00 AMhello i need urgent help regarding my purchase of credits
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Christian
09/17/2026, 9:01 AMtell me
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philip widjaya
09/17/2026, 9:02 AMhi i just mistakenly bought 50k company credits i wanted to buy api credits
philip widjaya
09/17/2026, 9:02 AMcan you just switch it in my account
philip widjaya
09/17/2026, 9:02 AMgive me 100k api credits instead
philip widjaya
09/17/2026, 9:02 AMof whatever is equivalent to 549 usd
philip widjaya
09/17/2026, 9:02 AMand just delete my 50k company credit
philip widjaya
09/17/2026, 9:03 AMmuch easier than refund im assuming
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Christian
09/17/2026, 9:03 AMgive me your email
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philip widjaya
09/17/2026, 9:03 AMphilip widjaya
09/17/2026, 9:23 AMHi @Christian just wondering can you switch it today?
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Christian
09/17/2026, 10:34 AMyes, right now
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philip widjaya
09/17/2026, 10:35 AMthats great please let me know when its done much thanks
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Christian
09/17/2026, 10:39 AMDone! I converted the 50,000 company credits from your $549 purchase into 68,625 API credits. That's what $549 buys at our current API pricing (the 50k package is $400, and the remaining $149 adds 18,625 credits at the same rate).
The company credits have been removed, and your API balance is now 68,625 credits ready to use.
Christian
09/17/2026, 10:40 AMTell me more about your use case please, i want to help you
Christian
09/17/2026, 10:40 AMhow are you using the data?
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philip widjaya
09/17/2026, 10:40 AMgreat thanks
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