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# help
  • j

    Joshua Rodriguez

    01/23/2025, 12:48 PM
    Is there any way to query for the short location instead of just the location attribute? I'm building a product and I want to avoid pulling Boston NY, when Im searching for Boston, MA for example
    c
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  • v

    Vladimir Belik

    02/07/2025, 6:35 PM
    Hi! Does the API have rate limits? I think I'm being rate-limited but I can't find the docs for it
  • p

    Philip Hanekom

    02/12/2025, 9:37 AM
    Hi guys, I hope you are well, I cant find anything in the documentation, but does the api perhaps have a way to exclude certain job ids from a request?
    x
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  • m

    Mus

    02/13/2025, 12:45 PM
    Hi people! Unfortunately my laptop was stolen and passwords breached which also included my API. Looking to see how I could generate a new one or if it will simply delete itself if I delete the account.
    c
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  • m

    Mike Black

    02/17/2025, 3:48 PM
    Hey! I'm having an issue where i can't add team members. I just created my account and everytime i try to add new users it says "Failed to add member" "Failed to fetch data"
    x
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  • s

    Susana de Sousa

    02/18/2025, 6:49 PM
    Hi! Can you explain exactly what this filter excludes? I assume jobs that link to LinkedIn. What else? And is it possible to get a list of service providers that are categorised as ATS by TheirStack? Thanks! 🙂
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  • m

    Mike Black

    02/21/2025, 11:06 PM
    Hey! We're paying a lot for companies that are recruiting agencies that aren't getting filtered out- is there a way to do an additional filter layer? We're doing legal services and law firms - and about 60+% of the jobs are recruiting agencies
  • a

    Abhilash Anandan

    02/23/2025, 11:19 AM
    Hey all, not a dev. Just trying to setup TheirStack with Clay. But I get this error. COMPLETE - ERROR: Clay received a 401 error from the API with Content: {"detail":"Could not validate credentials"} I am using the API key from my account.
  • a

    Abhilash Anandan

    02/23/2025, 11:31 AM
    CleanShot 2025-02-23 at 17.01.28@2x.png
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  • p

    Philip Hanekom

    02/24/2025, 9:15 AM
    Hi guys, hope you are doing well, I am pulling jobs from indeed, and they are pulling all correctly without issues, I do however have an issue where some of the jobs shows as expired on indeed, even though they were listed about 3 days ago, I assume there is no way to remove those results?
    c
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  • s

    Susana de Sousa

    02/24/2025, 10:15 PM
    Hey, my search is getting results from job boards despite having: •
    Company Type
    as Direct Employer •
    ATS URL exists
    as Yes I was able to remove some of the job boards by filtering out keywords in the Company Name and Website Domain filters. Unfortunately, there's jobs where company name = actual name of company, but apply URL is the job board, not the company domain. See screenshot for example. The apply URL goes to: https://www.adzuna.be/details/4954559957?v=B2E8E47FBA3563E8093F9D886320B24677DAA1F3[…]in&utm_medium=organic&chnlid=2522&title=Customer%20Support&a=e Any way to filter by Apply URL domain or similar?
    c
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  • m

    Mike Black

    02/28/2025, 6:04 PM
    Hey, I have a quick question about webhooks Inside of theirstack we have 172 jobs returned for one of our searches. We have a webhook going to clay.com, and inside of clay.com, checking the webhook only 133 of these 172 jobs were imported. I just wanted to see if you guys know what could be causing this issue
    đź‘€ 1
    c
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  • m

    Mike Black

    02/28/2025, 6:05 PM
    The above numbers are one of our webhooks from yesterday's jobs
  • m

    Mike Black

    02/28/2025, 6:05 PM
    The same webhook for today: • 41 in their stack • webhook only reporting 35 events
  • m

    Mike Black

    02/28/2025, 6:06 PM
    These numbers are strictly for webhook events
  • a

    Alexis Girard

    03/06/2025, 1:31 PM
    Hello đź‘‹ Is there a bug with the API ?
    x
    c
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  • e

    Eric

    03/06/2025, 7:52 PM
    Hey all đź‘‹, New user so far and testing out/getting familiar with the API on the free tier before I upgrade. Does anyone have an idea as to why my returned message body has the total_results set to null when using the search job endpoint? The UI showed ~900 results for my specific search. Trying to iron out a workflow so I don't use credits unnecessarily
    Copy code
    {
      "metadata": {
        "total_results": null,
        "truncated_results": 0,
        "truncated_companies": 0,
        "total_companies": null
      },
    x
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  • a

    Alexis Girard

    03/11/2025, 1:00 PM
    Hey đź‘‹ Is it normal that for a given company I have some results with the API and not within TheirStack UI ?
    x
    v
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  • v

    Vladimir Belik

    03/11/2025, 6:26 PM
    Hi! I have a question regarding the # employees filter. Can I know where this data comes from, or how reliable/up-to-date it is? I haven't had any issues, I just want to understand it before I start running requests with it
    x
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  • e

    Eric

    03/13/2025, 12:16 AM
    Hey again! Qq: when I export a series of jobs, and that export includes things like “ company_technology_slugs,” are those slug keywords just being pulled from the associated job description or is there also some external crawling of other job postings from the same company or the company website itself?
    c
    x
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  • j

    Joshua Rodriguez

    03/20/2025, 1:46 AM
    Wondering about performance, on the website it says 500ms - 2s response times, but I rarely see such response times, this response for example, took 6.9s:
    Copy code
    {
      limit: 25,
      offset: 0,
      job_country_code_or: [ 'US' ],
      blur_company_data: true,
      job_title_or: [ 'Fullstack', 'Frontend', 'Backend' ],
      job_location_pattern_or: [
        '^Brooklyn Heights$', '^East Village$',
        '^Hoboken$',          '^William  etc...
      ],
      job_technology_slug_or: [
        'fastify',
        'fastapi',
        'javascript',
        'react',
        'nodejs',
        'golang',
        'kubernetes',
        'docker'
      ],
      job_id_not: [
        410557552, 410570217, 410501205, 410432575,
        410121723, 4101176  etc...
      ],
      industry_id_not: [],
      remote: undefined,
      posted_at_max_age_days: 30
    }
    x
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  • p

    Peter Juten

    03/20/2025, 8:57 PM
    How come the job with the Theirstack ID of '412820376' is categorized with the job technology NetSuite? Noticing quite a few surprising NetSuite results, and keen to know if I'm missing something!
    x
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  • e

    Eric

    04/10/2025, 2:38 PM
    QQ on the 3k per month API plans: I have ~5K unused API credits, if I cancel my monthly subscription, will those credits go away? I still want to use them, I just don't need to keep accruing 3k per month
  • x

    Xoel

    04/10/2025, 2:39 PM
    No, you can use them for up to 12 months since the month you received them
    âś… 1
  • d

    Daniel Gimness

    04/20/2025, 2:19 PM
    Just started using the API last night to pull jobs that match a certain keyword. Is there a way to not pull the same posted jobs each day when I run the call to the API?
    x
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  • d

    Daniel Gimness

    04/20/2025, 2:20 PM
    Also, how can I get the company name to display in the results? Currently in the .csv I export
    c
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  • d

    Daniel Gimness

    04/22/2025, 2:53 AM
    Do I need to buy TheirStack UI credits to see the Company Names?
    x
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  • b

    Balaaj Khan Niazi

    04/22/2025, 4:25 PM
    Hey guys! Is there a way i can import a list of companies into theirstack and enrich them?
    x
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  • e

    Eytan Klawer

    05/07/2025, 9:41 PM
    Any way to target a geo area that is larger than a city but smaller than a country or state. Could you add a parameter that linkedin uses "distance" as in distance=25 gets you all jobs within 25 miles? See this actual Linkedin URL: https://www.linkedin.com/jobs/search-results/?distance=25&geoId=90000084&keywords=project%20manager&origin=SEMANTIC_SEARCH_HISTORY
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  • d

    Duncan Bernardo

    05/09/2025, 5:32 PM
    Hey! I'm doing a job search and getting logstatus: Data too long. The log content was cut. The size of the original buffer was: 7136003 I'm setting page: 0 and limit: 250. My understanding is the maximum value for limit is 500 per page so not sure why I'm encountering this issue. Any help would be greatly appreciated!
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