Hi TheirStack team — we are seeing repeatable XLSX...
# help
c
Hi TheirStack team — we are seeing repeatable XLSX export failures in workspace 122379. Exports page: app.theirstack.com/workspace/122379/exports Failed exports: •
jobs_20260730_234014_720f07f1.xlsx
— April 1–30, 2026; reaches 741 rows and then fails, including after multiple retries. •
jobs_20260730_234128_06aa6749.xlsx
— May 1–31, 2026; fails at zero rows, including after retry. •
jobs_20260730_235546_9d23de98.xlsx
— April 1–15, 2026; reaches 415 rows and then fails. January–March completed successfully with the same query and XLSX format: •
jobs_20260730_233253_de80217e.xlsx
•
jobs_20260730_233640_91889f75.xlsx
•
jobs_20260730_233748_38ea9867.xlsx
We began bisecting April to isolate a problematic posting or day. The April 1–8 search then remained loading for more than 90 seconds with Export disabled. Company Type is Direct employer, with job-title exclusions applied. We also noticed that changing a displayed date range does not consistently execute the new search until the explicit Search button is clicked. Please DM me if you need any confidential info to reproduce the error.
c
Hi @Chris Kirsch We have found the error. We are going to release a fix soon
Could you try again? It should work now
c
@Christian Yes, it works now!
Thank you!