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# statusb
brainy-london-213
12/20/2022, 4:38 PMThis message was deleted.
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elegant-eve-85294
12/20/2022, 4:50 PM
Hi @few-lizard-67144—we don’t have any outages right now, but we’ll be happy to take a look. Can you please reach out to our support through the in-app widget?
That’s the question mark in the app > Contact us
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few-lizard-67144
12/20/2022, 7:24 PMWe have been down for three hours now and it is completely disruptive to our business. We reached out to support through the widget when you directed us to, but still not resolved. Is there any way for you to provide an update?
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polite-apartment-37615
12/20/2022, 10:15 PMstill no resolution!!
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elegant-eve-85294
12/21/2022, 9:02 AM
Hi @few-lizard-67144 and @polite-apartment-37615. Sorry for not replying until now—I was out for the day and many other folks from the team who monitor Slack are on holiday.
It seems like the issue was more complex and needs engineering time. We are looking into it and doing our best to resolve it as soon as we can. We will follow up in the ticket.
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