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    Chelsea Scriven (chelsea@stackerhq.com) updated incident Stacker Classic Down from Investigating to Resolved. _ This incident has been resolved. _ View this Incident
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    Chelsea Scriven (chelsea@stackerhq.com) tuned an incident update to now show at Jun 06, 2025 - 4:18PM UTC. _ This incident has been resolved. _ View this Incident
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    Chelsea Scriven (chelsea@stackerhq.com) tuned an incident update to now show at Jun 06, 2025 - 4:14PM UTC. _ This issue has been resolved. Thanks for your patience. _ View this Incident
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    When I try to go to the help center from the public website homepage, I get this error
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    Chelsea Scriven (chelsea@stackerhq.com) created new scheduled maintenance Scheduled maintenance to Astra database starting at Jun 24, 2025 - 6:00PM UTC and ending at Jun 24, 2025 - 6:05PM UTC. _ We will be performing scheduled maintenance, which may cause temporary disruptions to data syncing, data loading, updates, and automations. _ _ This maintenance affects Astra only — Classic will not be impacted. _ View this Scheduled Maintenance
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    Chelsea Scriven (chelsea@stackerhq.com) updated scheduled maintenance Scheduled maintenance to Astra database from Scheduled to Completed. _ The scheduled maintenance has been completed. _ View this Scheduled Maintenance
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    Chelsea Scriven (chelsea@stackerhq.com) created new incident Partial Downtime During Scheduled Maintenance with status Resolved. _ During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 12:16 PM and 12:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. _ _ The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. _ View this Incident
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    Chelsea Scriven (chelsea@stackerhq.com) tuned an incident update to now show at Jul 23, 2025 - 1:34PM UTC. _ During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 12:16 PM and 12:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. _ _ The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. _ View this Incident
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    Chelsea Scriven (chelsea@stackerhq.com) tuned an incident update with new body. _ During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 1:16 PM and 1:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. _ _ The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. _ View this Incident
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    Stacker Support (stackersupport@stackerhq.com) created new incident Unable to access Stacker apps with status Investigating. _ We are currently looking into an issue where Stacker apps are not loading and are not accessible to users. _ View this Incident
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    Stacker Support (stackersupport@stackerhq.com) updated incident Unable to access Stacker apps from Investigating to Resolved. _ This has now been resolved, thank you! _ View this Incident
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    Ben Spencer (ben@stackerhq.com) created new incident Unscheduled database restart with status Identified. _ We are applying an unscheduled database upgrade this morning to respond to a performance incident in Stacker V5 Astra. This will cause 1-2 minutes of downtime for Astra apps. Apologies for the disruption. _ View this Incident
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    Hi all, we are about to restart the database which powers the in-app data storage for Stacker Astra (V5) to apply an upgrade in response to performance issues. This will begin in a few minutes and will cause 1-2 minutes of downtime for Astra apps and integrations in the next 15 minutes. I apologise for the unscheduled disruption. I'll update here and the status page above once it's complete.
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    Ben Spencer (ben@stackerhq.com) updated incident Unscheduled database restart. _ We are continuing to work on a fix for this issue. _ View this Incident
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    This is now complete, and things look stable. If you're still experiencing any issues which you think could be related please reach out to support or message me here.
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    Ben Spencer (ben@stackerhq.com) updated incident Unscheduled database restart. _ We are continuing to work on a fix for this issue. _ View this Incident
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    Ben Spencer (ben@stackerhq.com) updated incident Unscheduled database restart from Identified to Resolved. _ This update is now complete. Apologies again for the disruption. If you are still seeing any issues please reach out to support. _ View this Incident
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    Ben Spencer (ben@stackerhq.com) created new scheduled maintenance Scheduled maintenance to databases (both Classic V4 and Astra V5) starting at Mar 27, 2026 - 9:00AM UTC and ending at Mar 27, 2026 - 11:00AM UTC. _ We will be making some infrastructure changes to both Classic (V4) and Astra (V5) products tomorrow which require restarting each of our production databases to update their configuration. This will cause two 1-minute periods of downtime for all Stacker apps during this period. _ _ Classic (V4) - beginning 09:00 UTC, expected to be resolved by 09:30. _ _ Astra (V5) - beginning 10:00 UTC, expected to be resolved by 10:30. _ _ If you experience any issues lasting more than 1-2 minutes or which persist after a page refresh please contact suppoort. _ View this Scheduled Maintenance
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    Hi all, as a continuation of last week's maintenance we'll now have to make a configuration change to all our production databases, for both Classic (V4) and Astra (V5) products. This will cause two 1-minute periods of downtime, likely around 10 minutes apart. We've scheduled this for tomorrow morning UK time, which is a quiet period for the majority of customers. Apologies for the disruption this will cause to any UK & European workspaces. If you have an problems which persist for more than 1-2 minutes or after a page refresh please reach out to support or let me know here.
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    Statuspage Automation auto-transitioned scheduled maintenance Scheduled maintenance to databases (both Classic V4 and Astra V5) from Scheduled to In Progress. View this Scheduled Maintenance
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    Ben Spencer (ben@stackerhq.com) updated scheduled maintenance Scheduled maintenance to databases (both Classic V4 and Astra V5) from In Progress to Completed. _ This maintenance is now complete. Thanks everyone for your patience. _ _ We'll be continuing to monitor performance today to ensure it has not caused any regressions. _ View this Scheduled Maintenance
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    Hi all, this morning's maintenance is now complete and things should now be back to normal. If you're still experiencing any issues which aren't resolved by a page refresh please reach out to support in the first instance or contact me here. The downtime was a little longer than predicted: • Classic (V4) - 09:59 to 10:10 UTC. • Astra (V5) - 10:13 to 10:21 UTC. Thanks everyone for your patience.
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    Airtable reporting backend issues: Partial unavailability for 0.45% bases Subscribe Investigating - We detected a backend issue that could impact availability of up to 0.45% of bases Apr 30, 2026 - 09:01 UTC We have one base potentially affected by this. Posting in case others are affected or need to reconnect Stacker to AT afterwards.
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    Is there an issue going on with Stacker Astra? Many of my data tables, filters, etc. are gone from Stacker (no changes made on my end)
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    Ben Spencer (ben@stackerhq.com) created new incident Unscheduled database manitenance with status Identified. _ As part of a performance change we are going to be restarting the database which hosts in-app data for Stacker Astra. This will begin in the next 10 minutes and will cause up to 5 minutes of downtime for Astra apps. I apologies for the short notice of this disruption. _ _ Stacker Classic and Stacker.ai will not be affected. _ View this Incident
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    Hi all, as above - we are about to restart the database which handles in-app data for Stacker Astra, which will cause a few minutes of downtime within the next 15-20 minutes. I hope the outage ill only be 1-2 minutes, but may be more. I apologies for the disruption and the lack of notice. This is a part of a performance investigation we are making into Astra apps. Stacker Classic and stacker.ai are not affected. I'll update here once complete.
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    Ben Spencer (ben@stackerhq.com) updated incident Unscheduled database manitenance from Identified to Resolved. _ This maintenance is complete. There were three short periods of outage, under 1 minute each. Thanks again for your patience. _ _ If anyone is still experiencing any problems, please reach out to support in the first instance and we'll be able to investigate. _ View this Incident
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    Hi all - today's maintenance is now complete. If anyone is still experiencing any disruption please contact support and we'll be able to assist. Apologies again for the disruption at short notice.
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    Ben Spencer (ben@stackerhq.com) created new incident Astra outage from failed deployment with status Investigating. _ An update made a few minutes ago has failed, causing users of Stacker Astra to see a white screen when loading the page. We are reverting the failed deployment and hope to have things working again within a few minutes. _ View this Incident
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    Ben Spencer (ben@stackerhq.com) updated incident Astra outage from failed deployment from Investigating to Resolved. _ The offending change has been rolled back and things are now working again as before. If you still see a white screen try refreshing the page. If you still see any other issues please reach out to support in the first instance. Apologies for the disruption! _ View this Incident