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# status
  • b
    Hello, All my databases no longer seem to synchronize. Even a manual sync does not work.
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  • p
    Sam Davyson (sam@stackerhq.com) created new incident Stacker stuck on the loading screen with status Investigating. _ This is impacting only Astra users. When opening Stacker it is stuck on the loading page, we are working on finding a fix for the issue. Thank you for your patience while we work through the issue. _ View this Incident
  • p
    Sam Davyson (sam@stackerhq.com) updated incident Stacker stuck on the loading screen from Investigating to Resolved. _ This has been resolved, you should now be able to access your apps. Please let us know if you have any questions or remaining issues. _ View this Incident
  • c
    It seems that there are server issues. I’ve tried for about 10 minutes to get Stacker to load and still having issues.
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  • p
    Sam Davyson (sam@stackerhq.com) created new incident Stacker Classic Outage with status Investigating. _ We are currently urgently investigating an issue impacting Stacker Classic. This is causing Stacker apps to load slowly or to show loading spinners for long periods of time. _ _ Our engineers are engaged to resolve this issue as quickly as possible. We'll update here when we have an ETA for resolution. _ View this Incident
  • p
    Sam Davyson (sam@stackerhq.com) updated incident Stacker Classic Outage from Investigating to Monitoring. _ We have fixed the issue and we are investigating the underlying causes. We're monitoring the system while everything returns to normal. _ View this Incident
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  • p
    Sam Davyson (sam@stackerhq.com) updated incident Stacker Classic Outage from Monitoring to Resolved. _ This incident has now been resolved and everything is working as expected. _ View this Incident
  • p
    Is anyone else encountering a sync issue with AirTable this morning? All of my Astra-based apps are giving me a base is inaccessible error. I have tried reauthenticating multiple times and logging out of Stacker to no effect.
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  • p
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  • p
    Sam Davyson (sam@stackerhq.com) created new scheduled maintenance ASTRA: Scheduled Downtime starting at May 26, 2025 - 4:59PM UTC and ending at May 26, 2025 - 5:04PM UTC. _ Astra only, does not affect Stacker Classic _ _ Scheduled downtime: Brief Disruption to Stacker Data Loading _ _ We have a scheduled infrastructure update on Monday, May 26 at 9:00 AM PST. We expect only brief and partial downtime, lasting no more than a minute or two. In most cases, any disruption—such as to Stacker data loading—is barely noticeable. However, there is a chance some automation events will be missed during this short window. If you have any questions or concerns, feel free to reach out! _ View this Scheduled Maintenance
  • p
    Sam Davyson (sam@stackerhq.com) updated scheduled maintenance ASTRA: Scheduled Downtime. _ We will be undergoing scheduled maintenance during this time. _ View this Scheduled Maintenance
  • p
    Sam Davyson (sam@stackerhq.com) deleted scheduled maintenance ASTRA: Scheduled Downtime. Manage your Scheduled Maintenances
  • p
    Sam Davyson (sam@stackerhq.com) created new scheduled maintenance Scheduled maintenance starting at May 26, 2025 - 5:11PM UTC and ending at May 26, 2025 - 5:16PM UTC. _ Astra Only (Stacker Classic unaffected) --- _ _ We have a scheduled infrastructure update on Monday, May 26 at 9:00 AM PST. We expect only brief and partial downtime, lasting no more than a minute or two. In most cases, any disruption—such as to Stacker data loading—is barely noticeable. However, there is a chance some automation events will be missed during this short window. _ View this Scheduled Maintenance
  • p
    Sam Davyson (sam@stackerhq.com) updated scheduled maintenance Scheduled maintenance. _ We will be undergoing scheduled maintenance during this time. _ View this Scheduled Maintenance
  • p
    Sam Davyson (sam@stackerhq.com) tuned a scheduled maintenance update to now show at May 22, 2025 - 5:12PM UTC with new body. _ Astra Only (Stacker Classic unaffected) _ _ We have a scheduled infrastructure update on Monday, May 26 at 9:00 AM PST. We expect only brief and partial downtime, lasting no more than a minute or two. In most cases, any disruption—such as to Stacker data loading—is barely noticeable. However, there is a chance some automation events will be missed during this short window. _ View this Incident
  • p
    Chelsea Scriven (chelsea@stackerhq.com) updated scheduled maintenance Scheduled maintenance. _ Scheduled maintenance on Astra is complete. Thank you. _ View this Scheduled Maintenance
  • p
    Statuspage Automation updated scheduled maintenance Scheduled maintenance. _ Maintenance will begin as scheduled in 60 minutes. _ View this Scheduled Maintenance
  • p
    Chelsea Scriven (chelsea@stackerhq.com) updated scheduled maintenance Scheduled maintenance to starting at May 26, 2025 - 4:16PM UTC, ending at May 26, 2025 - 4:17PM UTC. View this Scheduled Maintenance
  • p
    Statuspage Automation auto-transitioned scheduled maintenance Scheduled maintenance from Scheduled to Completed. View this Scheduled Maintenance
  • p
    Ben Spencer (ben@stackerhq.com) created new scheduled maintenance Unscheduled database maintenance for Astra starting at May 30, 2025 - 6:00PM UTC and ending at May 30, 2025 - 7:00PM UTC. _ As part of preventing an upcoming incident we're having to restart the database cluster which serves our Astra product. The whole of Astra will be unavailable fr 2-3 minutes while we make this change. I apologies for the short notice for this maintenance. _ _ Customers using the Classic product are unaffected. _ View this Scheduled Maintenance
  • p
    Chelsea Scriven (chelsea@stackerhq.com) updated scheduled maintenance Unscheduled database maintenance for Astra from Scheduled to In Progress. _ Scheduled maintenance is in progress _ View this Scheduled Maintenance
  • p
    Chelsea Scriven (chelsea@stackerhq.com) updated scheduled maintenance Unscheduled database maintenance for Astra from In Progress to Completed. _ The scheduled maintenance has been completed. _ View this Scheduled Maintenance
  • p
    Michael Skelly (michael@stackerhq.com) created new incident Stacker Classic Down with status Investigating. _ We're investigating an issue which is affecting all customers on Stacker Classic not using custom domains. _ View this Incident
  • p
    Michael Skelly (michael@stackerhq.com) updated incident Stacker Classic Down. _ This issue has been resolved. Thanks for your patience. _ View this Incident
  • p
    Chelsea Scriven (chelsea@stackerhq.com) updated incident Stacker Classic Down from Investigating to Resolved. _ This incident has been resolved. _ View this Incident
  • p
    Chelsea Scriven (chelsea@stackerhq.com) tuned an incident update to now show at Jun 06, 2025 - 4:18PM UTC. _ This incident has been resolved. _ View this Incident
  • p
    Chelsea Scriven (chelsea@stackerhq.com) tuned an incident update to now show at Jun 06, 2025 - 4:14PM UTC. _ This issue has been resolved. Thanks for your patience. _ View this Incident
  • c
    When I try to go to the help center from the public website homepage, I get this error
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  • p
    Chelsea Scriven (chelsea@stackerhq.com) created new scheduled maintenance Scheduled maintenance to Astra database starting at Jun 24, 2025 - 6:00PM UTC and ending at Jun 24, 2025 - 6:05PM UTC. _ We will be performing scheduled maintenance, which may cause temporary disruptions to data syncing, data loading, updates, and automations. _ _ This maintenance affects Astra only — Classic will not be impacted. _ View this Scheduled Maintenance
  • p
    Chelsea Scriven (chelsea@stackerhq.com) updated scheduled maintenance Scheduled maintenance to Astra database from Scheduled to Completed. _ The scheduled maintenance has been completed. _ View this Scheduled Maintenance